At ZLR Attire, we are committed to delivering authentic tribal attire to your doorstep in a safe and timely manner. Please read our shipping policy carefully to understand how orders are processed and delivered.

1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation

• Orders placed on Sundays or public holidays will be processed on the next working day

• During festivals, sales, or high-demand periods, processing times may be slightly longer

2. Shipping Locations

Domestic Shipping (India)

• We currently ship to all serviceable pin codes across India

International Shipping

• [If applicable] We offer international shipping to selected countries

• Customs duties, taxes, and import charges (if any) are the responsibility of the customer

(If you don’t offer international shipping, I can rewrite this section.)

3. Shipping Charges

• Shipping charges (if applicable) are calculated at checkout based on:

  • Delivery location

  • Package weight

  • Shipping method

• Free shipping offers, if available, will be clearly mentioned on the website

4. Estimated Delivery Time

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

5. Order Tracking

• Once your order is shipped, you will receive:

  • A shipping confirmation email

  • Tracking number with courier details

• You can track your order using the link provided in the email

6. Delayed or Failed Deliveries

ZLR Attire is not responsible for delays caused by:

• Incorrect or incomplete delivery address

• Customer unavailability at the time of delivery

• Natural disasters, strikes, or government restrictions

• Courier partner delays

If an order is returned to us due to failed delivery, re-shipping charges may apply.

7. Damaged Packages

If your package arrives in a damaged condition:

• Do not accept the delivery if possible

• If accepted, contact us within 48 hours of delivery

• Share clear photos/videos of:

  • The damaged packaging

  • The product

We will assist with a replacement or refund as per our Cancellations & Refunds Policy.

8. Address Changes

• Address changes are allowed only before the order is shipped

• Once dispatched, delivery address cannot be modified

9. Cash on Delivery (COD)

• COD availability depends on:

  • Location

  • Order value

• Additional COD charges may apply

• Orders with repeated COD rejections may be restricted

10. Contact Us

For shipping-related queries, contact us at:

Email: support@zlrattire.com
Phone / WhatsApp: 9999999
Website: https://zlrattire.com/